Position: Circulation Clerk (Full Time)

Hours: 37.5 hours per week; combination of daytime, evening and Saturday hours

Wage: $17.49 per hour

Summary of duties

Performs various tasks in the Circulation Department as well as other support services needed by Utica Public Library (“The Library”). 

Specific duties (illustrative)

Circulation Department:

• Check out, discharge and renew library materials. 
• Register new borrowers and revise existing registration records. 
• Process receipt and sending of library materials.
• Perform library stack maintenance duties.
• Maintain cash box and process financial transactions for library services and materials.
• Participate in workshops, seminars, and classes to improve job skills as needed.

Patron Assistance

• Provide excellent customer service to all library patrons.
• Assist library patrons with use of copier, fax machine, and computers.
• Refer patrons to the reference desk.
• Provide directional information to patrons who call or visit The Library.

Office Tasks

• Provide telephone service for The Library, directing calls to appropriate staff. 
• File library materials. 
• Other duties as assigned including community outreach or staffing special events

Preferred Qualifications:

• High School Diploma or GED
• Previous retail or customer service experience
• Attention to detail and ability to work both independently and with others
• Able to interact successfully with a diverse customer base
• Commitment to quality public library standards and services
• Bilingual and multilingual candidates are strongly encouraged to apply

Benefits:

New York State Retirement, New York State Deferred Compensation, Paid Time Off, Paid Family Leave, EAP, Disability Insurance

To Apply:

Submit cover letter, resume and names and contact information for three professional references via e-mail ONLY - with the job title as the subject heading - to:  apply@uticapubliclibrary.org

Application Deadline: Applications will be accepted until the position is filled.