Employment Opportunity

Library Assistant (Part Time) – Reference Department – 2 Positions  

Utica Public Library is looking to hire two new members in its Reference Department in an active and vibrant urban public library. Prospective candidates should enjoy working with a diverse population and delivering high quality customer service with tact, courtesy and professionalism.

POSITIONS: Library Assistant (Part Time) – Reference Department 

SPECIFIC DUTIES (Illustrative):

  • Work scheduled hours at the Reference Desk providing reference service to patrons  who call, email, or visit.  
  • Provide informal assistance to patrons using computers as well as their personal  digital devices such as laptops, cell phones, and tablets.  
  • Assist patrons in accessing information by instructing them in the use of the online  catalog, indexes, Internet and other sources.  
  • Process reserve and interlibrary loan requests for patrons.  
  • Work cooperatively with other staff in the provision of information.  
  • Assist patrons with printing, scanning, and use of other library equipment.
  • Other duties as assigned.  

WORK SCHEDULE:  

18 hours per week for each position; Combination of daytime hours and two evening shifts, and Saturday hours as needed.

QUALIFICATIONS:

  • Associates Degree or completion of a minimum of two years of college study (required)
  • Working knowledge of various software applications, the Internet, and online resources
  • Ability to work with a diverse group of library users  
  • Ability to work cooperatively with colleagues to create a cohesive team  
  • Commitment to customer-centered, quality public library service  
  • Excellent communication skills  

STARTING PAY: $17.74/hour  

BENEFITS:

New York State Retirement, Paid Family Leave, EAP, NYS Mandated Disability  Insurance, Workers Compensation, NYS Deferred Compensation  

HOW TO APPLY:

Please submit a cover letter, resume, and contact information for 3 professional references via e-mail ONLY, with: Library Assistant (Part Time) – Reference  Department in the subject heading to: apply@uticapubliclibrary.org