Library Assistant (Part Time)

Reference Department – 3 Positions

Utica Public Library is looking to hire three new members in its Reference Department in an active and vibrant urban public library. Prospective candidates should enjoy working with a diverse population and delivering high quality customer service with tact, courtesy and professionalism.

POSITION:

Library Assistant (Part Time) – Reference Department

SPECIFIC DUTIES (Illustrative)

Work scheduled hours at the Reference Desk providing reference service to patrons who call, email, or visit.
Provide informal assistance to patrons using computers as well as their personal digital devices such as laptops, cell phones, and tablets.
Assist patrons in accessing information by instructing them in the use of the online catalog, indexes, Internet and other sources.
Process reserve and interlibrary loan requests for patrons.
Work cooperatively with other staff in the provision of information.
Assist patrons with printing, scanning, and use of other library equipment.
Other duties as assigned.

WORK SCHEDULE:

12-16 hours per week; Combination of daytime, Monday evening and Saturday hours

QUALIFICATIONS:

Associates Degree or completion of a minimum of two years of college study (required)
Working knowledge of various software applications, the Internet, and online resources
Ability to work with a diverse group of library users
Ability to work cooperatively with colleagues to create a cohesive team
Commitment to customer-centered, quality public library service
Excellent communication skills

STARTING PAY:

$17.47/hour

BENEFITS:

New York State Retirement, Paid Family Leave, EAP, NYS Mandated Disability
Insurance, Workers Compensation

HOW TO APPLY:

Please submit a cover letter, resume, and contact information for 3 professional references via e-mail ONLY, with: "Library Assistant (Part Time) – Reference Department" in the subject heading to: apply@uticapubliclibrary.org

APPLICATION DEADLINE:

Applications Accepted Until Filled